For many, office work
has become a distant memory. And it’s natural that there’s anxiety about going
back – we aren’t returning to normal; we’re stepping into the unknown.
It’s been a strange few months for
most. Working practices have changed. New routines have been established. And
we’ve all been coming to terms with remote working.
This has been easier for some than
others. For every individual that switched seamlessly, another faced the
daunting task of balancing work, childcare and adapting to new tech all in one
go.
And as we look ahead to a return
to the office, a similar shakeup in our day-to-day is in the making. In this
article, we’ll look at what the future might hold for different people – and
how business leaders and organisations can provide the right support.
The future for
furloughed workers.
Furloughed workers may have been
out of action for over two months. That’s two months of amusing themselves with
reduced social contact – and two months of being out of the loop of what’s
happening day to day within their organisation.
Furloughed staff may be asking ‘Is
my job secure? Is the work still the same? Have I missed any business-critical
information? Do I even remember all my passwords?’.
It’s up to business leaders and HR
departments to provide the reassurance they require and keep the lines of
communication open.
The future for remote
workers.
If someone wasn’t furloughed,
chances are they’ve been working from home full time.
For these people, anxiety isn’t
caused by being out of the loop, but the amount of time and energy they’ve now
invested into adopting new ways of working – and the thought of having to.
It’s important to gain feedback
from your remote workers. How do they want to move forwards and provide the
right resources and technology to help them make adjustments? Whether that’s
back in the office, working at home or a mixture of both.
The future for
everyone.
There are lots of things that will
cause anxiety across every industry and role.
We’ve had months of guidance on
living safely through social distancing. But for a large proportion of the
population, returning to the office means looking at commuting options, needing
more flexibility and adjusting to unfamiliar social situations.
And then there’s the work
environment itself. Will there be hesitation among employees? How will
workspaces incorporate social distancing? Some may even ask ‘Is it even
necessary – why can’t we just continue to work remotely?’.
These questions must be answered
by all organisations that are considering the future of their workplaces.
Choosing our own ‘new
normal’.
At the end of the day, we are in
control of how we move forwards. We’re approaching another time of significant
change – one that will resonate for years to come. And while it’s natural to
hesitate and feel anxious, we can also see this is an opportunity to enact
positive change.
Some of the world’s leading
organisations have already offered their people the choice: ‘return to the
office or continue working from home – it’s up to you.’ They can do this now
because they’ve got the right technology and processes in place – so it makes
no real difference to their business, it just benefits their people.
Evidence has long shown that
remote workers often have higher productivity and job satisfaction. This could
be your chance to empower your people, remove their anxieties and enhance
productivity all at once.
So, how should
organisations approach the future?
Look ahead to how your people can
enjoy the very best working experience moving forwards – this is a task for all
areas of the organisation from Facilities Managers, to HR departments, to
business leaders.
But don’t expect to find a quick
and easy solution. Take each day as it comes, gaining regular feedback from
them and see every obstacle as an opportunity for improvement.
HR departments.
As working practices look to
transition once more, it’s important that the right support networks are in
place to enable your people to make decisions for themselves.
This isn’t just about listening
and providing assistance where it’s needed. It’s about proactively showing that
your people are at the forefront of every business decision. This will help
reassure them that whatever the future looks like, they are very much part of
it.
Business leaders.
If you discover that your people
want to continue working from home, you need to ensure you’ve got the processes
and infrastructure required to support them.
This means the implementation of cloud technologies, the latest collaboration tools and any necessary hardware for each individual.
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