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RICOH PRODUCT TRAINING IN MYSORE


RICOH PRODUCT TRAINING IN MYSORE

The five day training workshop was conducted to provide a detailed overview of RICOH launched models by WeP in India.  The training was conducted from 13th to 17th Jan 2020 at WeP Mysore campus and Training was provided by Ricoh Asia pacific technical team.
Manager of Business operations was also in India for future business discussion with WeP
Each day the session would start at 09:30 am and end on 06:00 pm and was attended by Team Leaders and Supervisors across India.

The training session started with introduction of trainer with the participants mutually. The training focused on many technical aspects such as MET MF-3 Colour Controllers, Remote Panel Operations, Automatic Remote Firmware Update (ARFU), Customer Engineer Tool, and Always Current Technology (ACT) and Smart Device Connector.
Technical escalation guidelines were discussed in detail before getting in deep dive study about Corona-C1.5. The hands on training were conducted on Corona – C 1.5, Hardware, Dismantle & Assembly and Troubleshooting.
Technical escalation process was also explained in last of the training. The esteemed guests wrapped up the training after a Q&A session.





Content by:- 
Pranab Chakraborthy
Deputy General Manager - Customer Service

Scripted by:-
Nandini Ramesh 
Marketing Manager
Dt. 28-01-2020

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