Managing
your device fleets: Four questions you should consider
How do you currently manage
your fleet of output devices?
For many small and
medium-sized businesses (SMBs), this question can be an afterthought. Output
devices are often considered a noncore, though necessary, aspect of doing
business. Units are handling routine daily print and copy jobs as they come up,
and IT or vendors can fix devices when they break. No big deal, right?
That is, until you realize
just how much wasteful printing and device downtime can cost you. On top of the
huge savings on toner, paper and device maintenance that naturally occurs from
cutting unnecessary and accidental printing, getting your output environment
under control can lead to gains in productivity, information management and
security.
Keeping a watchful eye on
output means knowing when certain devices are getting the brunt of your print
work, allowing you to adjust your fleet to provide additional support or to
schedule maintenance as devices near their prescribed use limits. Those small
adjustments can make all the difference, as workers are no longer left waiting
in line for the device they need — or, worse yet, waiting for the device to be
serviced after being overworked. Sure, maybe they can send their job to another
device in another location, but that’s still (valuable!) time lost as they
track down their document.
Beyond knowing which devices
are getting the most work, you can use fleet management to get insight into
which workers are generating the most prints. With that knowledge, you can
identify your top printers and determine your best course, whether that’s
adjusting to their work needs, implementing a charge back system where print
expenses are billed back to department budgets, or starting a conversation
about resource management.
Industry regulations have made
businesses of all sizes hyper aware of sensitive information sitting unguarded
on an output tray for minutes, hours or days. While asking your employees to
identify themselves at the device to pick up their prints helps you put a name
to a page count, it also helps increase security. Holding documents for
printing until someone releases them at the device lessens these privacy and
security concerns.
So, back to where we began: the question of managing your output devices. With so many benefits for effective fleet management available today, it may be time you ask yourself — or your IT department — some serious questions about how you approach monitoring and management. While every business and fleet has its own unique needs and challenges, I find these questions particularly helpful in identifying what you may need to address in your current fleet management infrastructure:
1. How do you currently monitor and manage
your fleet of output devices?
2. Do you know the monthly
print volumes for your entire fleet? Is that number in line with your devices’
projected capabilities?
3. How do you manage print
expenses? Do you bill back department budgets? If so, how do you track print
expenses by department?
4. How do you configure your
fleet? Do you route jobs in a batch configuration, or device by device?
If you struggled to answer any
of these questions — or if asking them made you wonder if there’s a better way
to handle things at your company — it may be time to consider more robust fleet
management.
Scripted by:-
Nandini Ramesh
Marketing Manager
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