The foundation of
an MFP is copy, print and scan
Scanning
has dramatically changed how people in small and medium businesses use MFPs.
In fact, the evolution of
the product category from being known as a “multi-function printer” to a “multi-function
device” underlines just how much their usage has evolved. No longer is the
output consistently the predominant feature of the device. In some industries,
the input is the key focus, and users do much more scanning and only minimal
printing and copying. Scanning is also very important in small medical
facilities for patient records, accounts payable for invoices, and human
resources for employee records. Whether your business is in one of these areas
or in a completely different segment, you’re likely familiar with opportunities
and challenges that scanning can bring you.
Like the famous TED talk, consultants also “start with why” when
talking to our customers about their scanning and MFP needs. Questions like the
following should be discussed with your vendor partner, and form the foundation
for determining the right solution for your business, from hardware, to
software, to services.
Why do you need to scan: If you’re scanning for compliance versus
collaboration, your needs will be very different. Image quality, connectivity,
security and workflow functionality should be top of mind.
What
are you going to do with it: Are the documents you’re scanning going to be
edited? If so, an OCR solution that converts the scanned image to a document
will need to be part of your consideration.
Where are you going to store it: The cloud isn’t just a buzz word.
It’s often a cost-effective and efficient alternative to local storage. Many of
today’s MFPs are “smart” and link directly to the cloud.
How are you going to find it: Many SMBs have experienced all too
often the phenomenon of scanning into a proverbial “black hole.” Having a
simple, but effective means of indexing and filing in place can help you find
your scans quicker an do business faster.
Who needs to access it: Two or twenty people? Three departments?
Four clients? Your external accountant? A regulatory agency? Sharing is often
the impetus for scanning a hard document into an electronic version, so finding
a streamlined way to disseminate your information with as little friction as
possible can make or break your scanning process.
The bottom line?
The function of scanning becomes less functional when it’s not
being done in a way that’s intuitive and easily accessible, which is why a
multifaceted solution that incorporates the right software and services at the
right price point for your business is essential.
Like technologies before it, from the telegraph to carrier pigeon,
scanning is a way of making information mobile, useable and actionable – but the
process (if not implemented correctly) can sometimes stand in the way of the
end goal.
Scripted by:-
Nandini Ramesh
Marketing Manager
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